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Thread: Error installing 2011 simulator

  1. #1
    Join Date
    Jul 2008
    Posts
    3

    Default Error installing 2011 simulator

    When attempting to install the 2011 simulator, I get an error stating a prior version has already been installed, and I should uninstall it before continuing. However, I believe I have already uninstalled it, or at least there is no reference to it in the 'Add or Remove Programs' utility in Windows XP.

    Key text of error report below

    ****

    "Activation of C:\Program Files\5th gear\5thGear.application resulted in exception. Following failure messages were detected:
    + You cannot start application 5thGear from this location because it is already installed from a different location.
    + You cannot start application 5thGear from location file:///C:/Program%20Files/5th%20gear/5thGear.application it is already installed from location file:///C:/Documents%20and%20Settings/fmerrick/Desktop/5thgear/Lunacy%20Release%20Candidate%201%20-%20subversion%20rev%20149%20-%2020090122/5thGear.application. You can start it from location file:///C:/Documents%20and%20Settings/fmerrick/Desktop/5thgear/Lunacy%20Release%20Candidate%201%20-%20subversion%20rev%20149%20-%2020090122/5thGear.application or you can uninstall it and reinstall it from location file:///C:/Program%20Files/5th%20gear/5thGear.application. If you reinstall the application, be aware that you might lose any customizations that you made to the application.

    ****

    The file '5th Gear' does not exist on my desktop, I must have deleted it.

    How do I install the 2011 simulator in this case?

  2. #2
    Join Date
    Jan 2009
    Posts
    21

    Default Re: Error installing 2011 simulator

    Sorry for the delayed reply!

    That's not a problem I've run into previously, so I'm not 100% certain how to help you out. As a question, your error message says there's a version of the file at
    C:/Documents%20and%20Settings/fmerrick/Desktop/5thgear/Lunacy%20Release%20Candidate%201%20-%20subversion%20rev%20149%20-%2020090122/5thGear.application

    Is there any file there? Does that directory exist?

    -David Dobbs
    Lead 5thGear developer

  3. #3
    Join Date
    Jul 2008
    Posts
    3

    Default Re: Error installing 2011 simulator

    Hi David, no problem on the delay, there's no rush.

    There is no 5th gear file in that location now. It's my desktop. I may have downloaded the Lunacy simulation to my desktop some time ago, but it's not there any longer.

    I checked the registry to see if I could find any reference to that location and I couldn't.

  4. #4
    Join Date
    Jan 2009
    Posts
    21

    Default Re: Error installing 2011 simulator

    Hmm. Two more questions:

    If you just look for 5thGear in the registry, do you find anything?

    Are there any directories named "5thg..<some long random string>" down your Local Settings\Apps\2.0 folder tree? (they'll be inside a couple of randomly-named directories below the 2.0 folder if they exist.)

    -David

  5. #5
    Join Date
    Jul 2008
    Posts
    3

    Default Re: Error installing 2011 simulator

    If I just look for '5thGear' in Keys, no, I don't find anything.

    I do find '5thG...' folders in the .../software.../marks/2.0...section of the registry

  6. #6
    Join Date
    Jan 2009
    Posts
    21

    Default Re: Error installing 2011 simulator

    I'd try deleting those registry entries - those are definitely put there by 5thGear. Hope that helps!

  7. #7
    Join Date
    Jul 2008
    Posts
    3

    Default Re: Error installing 2011 simulator

    I deleted those entries, but still was not able to install. I installed on another computer instead.

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