It sounds like you installed your LabVIEW software without entering the serial number.
To enter the serial number and activate LabVIEW:
- Go to Start>>All Programs>>National Instruments and click on NI License Manager.
- Click the "+" symbols next to LabVIEW 2011, then Development System to expand the tree
- Click "First Robotics Competition" to select it and click the "Activate" button located above the left pane
- Follow the prompts, using the serial number found on the packaging of the LabVIEW USB drive from your kit.